How to place an order
To begin placing an order or to view our current pricing, it is essential first to establish an account with us.
For setting up your account, please contact our accounts team via auaccounts@bradshaw-group.com. They will supply you with a straightforward account application form to complete. Upon the validation of your account, you will be sent an activation notification.
Once you are logged into our system, you have the option to select products for your order. However, it is important to note that all items in a single order must be sourced exclusively from the same factory. This policy allows for the combination of various items, as long as they are from the same factory, and is strictly enforced.
For example, you are free to order a diverse selection of items from Beds - Factory A in one order, but you are not permitted to include items from Beds - Factory B in the same order. Our system is designed to disallow such combinations.
The shopping cart will display the total CBM (Cubic Meter Volume) of your order when you add items. A standard 20ft container can hold up to 26 CBM. If your order exceeds 26 CBM, it will be automatically upgraded to a 40ft HC container, which can accommodate a maximum of 66 CBM. Our system will prevent the addition of more items once these capacity limits are reached.
Should your order surpass 26 CBM or reach the 40ft HC container maximum, adjustments to the quantities of items in your cart will be required.
We have established Minimum Order Quantities (MOQs) for each product, which are integral to our ability to offer these prices, based on minimum production runs.
After completing your order, you can proceed to checkout. Our accounts department will then issue an official Invoice that includes the total cost and a minimum 30%* deposit in USD, which is necessary to place your order at the chosen factory.
As per FOB (Free On Board) origin terms, all shipping and import costs incurred are the responsibility of the customer. Following the placement of your order and the payment of the deposit, we kindly request you to provide the contact details of your shipping agent. Our team will then liaise directly with your appointed agent to facilitate the arrangement of freight shipping for your order once it is prepared and ready to ship.
*Please note, in instances involving unusually sized items, the available CBM for a container may decrease. We evaluate all orders and will inform you if any modifications are necessary before we issue the Invoice and request the deposit payment. It may occur that some items cannot be loaded due to their loadability during container packing. We will notify you in such cases and make the necessary adjustments to the final Invoice for any products not included.
All prices and product CBMs are provided Errors and Omissions Excepted (E+OE) and are subject to change or alterations at any time. This means that occasional discrepancies may arise, and we reserve the right to make corresponding adjustments as needed.
* This amount can vary.